For a sustained success of an IT services organization, it is important to have a high performance workforce backing the leaders. A quick peek into various resources on what is high performance workforce, found that the following are the three fundamental building blocks to setup a High Performance Workforce:
1. Accountability for Right Results, which requires the employees to have the ability to focus on the right priorities and in turn achieve the right results at right time.
2. Earn Trust, which requires continuous mentoring and recognition of people whom the organization depend on, so that they feel valued, confident and ready to give their best.
3. Talent Development, a continuous skill assessment and development program, with which, the workforce is always on the edge of the needed skills and is ready to tap the opportunities that comes through its way.